Application Guide
How to Apply for Chief Operating Officer (COO)
at Safe and Together Institute
🏢 About Safe and Together Institute
The Safe & Together Institute is a fully remote, global social enterprise transforming how systems respond to domestic abuse in families with children. It offers a unique opportunity to drive meaningful social impact at scale, using the evidence-based Safe & Together™ Model adopted worldwide. Working here means being part of a mission-driven organization that blends social change with operational excellence.
About This Role
As COO, you will serve as the senior operating partner to the CEO and CBDO, translating strategic vision into operational reality. You will oversee day-to-day operations across Client Services, Marketing, Finance, HR, and IT, driving both measurable social impact and revenue growth. This role is pivotal in transitioning the organization from a training-focused model to a systems-change organization while integrating AI transformation.
💡 A Day in the Life
A typical day might start with a virtual check-in with the CEO and CBDO to review OKR progress and strategic priorities. You'll then dive into operational reviews across Client Services, Marketing, and Finance, using KPI dashboards to identify bottlenecks. Afternoons could involve leading a cross-functional meeting on integrating SafetyNexus AI tools, followed by one-on-ones with remote team leaders to address change management challenges.
🚀 Application Tools
🎯 Who Safe and Together Institute Is Looking For
- A seasoned operations leader with 10+ years of senior experience, including 5+ years as COO, VP, or GM in a multi-country business, ideally in a social enterprise or mission-driven organization.
- A change management expert who has successfully navigated founder-led organizations through transformation, balancing cultural preservation with operational efficiency.
- Financially and analytically disciplined, with a track record of using OKRs and KPI dashboards to drive performance and accountability.
- Tech-savvy with experience leading agentic AI and workflow automation at scale, and proficient in HubSpot, Google Workspace, and MS Office.
📝 Tips for Applying to Safe and Together Institute
Highlight your experience with change management in founder-led organizations, specifically how you balanced respect for founding vision with necessary operational shifts.
Demonstrate your familiarity with the Safe & Together Model or similar evidence-based frameworks addressing domestic abuse; mention any relevant sector sensitivity or cultural humility.
Showcase specific examples of leading AI or automation initiatives that improved operational efficiency, especially in a multi-country context.
Emphasize your ability to drive revenue growth while maintaining social impact, using metrics like LCV or ROI in past roles.
Tailor your resume and cover letter to reflect a global, remote-first mindset, and include examples of managing distributed teams across time zones.
✉️ What to Emphasize in Your Cover Letter
["Express genuine commitment to addressing gender-based violence and aligning with the institute's mission of transforming systems for families.", 'Detail your experience in operationalizing strategic visions, with concrete examples of using OKRs and dashboards to drive outcomes.', 'Highlight your change management successes, especially in transitioning organizations from training to systems-change focus.', 'Showcase your tech leadership in AI and automation, linking it to how you would integrate SafetyNexus and drive transformation.']
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Familiarize yourself with the Safe & Together™ Model and its core principles, as well as its adoption across child protection, family law, and women-sector agencies.
- → Research the institute's current programs, client services, and geographic reach to understand operational complexities.
- → Explore SafetyNexus, the AI sister company, and its product offerings to anticipate integration challenges and opportunities.
- → Review the institute's publicly available impact reports or case studies to understand how they measure social impact and revenue growth.
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Avoid generic operational experience without specific connection to social impact or domestic abuse sector; the institute values mission alignment.
- Do not downplay the importance of cultural humility or sector sensitivity; failing to address this can signal lack of commitment.
- Avoid overemphasizing profit-driven metrics without balancing social impact; the role requires a dual focus on impact and revenue.
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!
Ready to Apply?
Good luck with your application to Safe and Together Institute!