Application Guide

How to Apply for Case Manager

at United Stateless

🏢 About United Stateless

United Stateless is unique as the only national, stateless-led organization in the U.S., meaning it's directly informed by lived experience. Working here offers the opportunity to be part of a mission-driven team addressing a critically underserved population where your work directly impacts individuals facing legal limbo and systemic exclusion.

About This Role

This Case Manager role involves conducting trauma-informed needs assessments for stateless individuals and families, then coordinating urgent and long-term support for basic needs like housing and food security. You'll make a tangible impact by stabilizing vulnerable people who fall through traditional social service gaps due to their legal status.

💡 A Day in the Life

A typical day might involve conducting remote intake interviews with stateless individuals across different time zones, researching local food banks or emergency housing options in a client's specific city, documenting case notes in their system, and coordinating with United Stateless's legal team on cases where immigration status affects access to services. You'll balance immediate crisis calls with scheduled follow-ups for longer-term stabilization plans.

🚀 Application Tools

Generate Cover Letter

AI-powered, tailored for United Stateless

Interview Prep

Practice questions for this role

🎯 Who United Stateless Is Looking For

  • Has 2-3 years of direct case management experience with forcibly displaced communities (refugees, asylum seekers, or stateless people specifically)
  • Demonstrates practical knowledge of U.S. immigration systems and how they create barriers to accessing housing, healthcare, and social services
  • Can balance urgent crisis response (like preventing eviction) with longer-term stabilization planning for clients
  • Shows cultural humility and understanding of working with diverse populations across language, geographic, and trauma backgrounds

📝 Tips for Applying to United Stateless

1

Quantify your experience with vulnerable populations - instead of 'worked with refugees,' specify 'managed caseload of 25+ asylum seekers for 2 years, coordinating housing and legal referrals'

2

Highlight any experience with trauma-informed care approaches, as the job description specifically mentions attention to trauma history

3

Mention specific resources you've navigated (food banks, housing support systems, healthcare access programs) rather than just saying 'resource coordination'

4

If you have experience with undocumented populations, emphasize how you navigated systems without traditional documentation

5

Demonstrate understanding of statelessness as distinct from refugee/asylee status - research the legal definition and challenges specific to stateless people in the U.S.

✉️ What to Emphasize in Your Cover Letter

['Your direct experience with case management for forcibly displaced or marginalized communities (be specific about populations and duration)', "How you've balanced urgent needs (like food insecurity) with longer-term planning in previous roles", 'Your understanding of the unique challenges stateless people face compared to other immigrant populations', "Why you're drawn to a stateless-led organization and how you'd support their community-centered approach"]

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Read United Stateless's annual reports or blog posts to understand their specific advocacy priorities and service gaps they've identified
  • → Research the legal definition of statelessness in the U.S. and current policy challenges (like lack of a stateless protection status)
  • → Look into their three core program areas (Legal Clinic, Advocacy, Community Building) and think about how case management intersects with each
  • → Review their leadership team and board - note that it's stateless-led and consider what that means for organizational culture
Visit United Stateless's Website →

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe your process for conducting a trauma-informed needs assessment with someone who has limited English proficiency
2 How would you coordinate housing support for a stateless family facing eviction in a city where you have no existing contacts?
3 What do you see as the biggest systemic barriers stateless people face in accessing healthcare in the U.S.?
4 Walk us through how you'd document a complex case involving multiple urgent needs while maintaining client confidentiality
5 How would you handle a situation where a client's immediate need conflicts with longer-term stabilization goals?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Using generic social work language without connecting it specifically to stateless or forcibly displaced populations
  • Focusing only on immigration legal work without demonstrating understanding of basic needs coordination (housing, food, healthcare)
  • Treating statelessness as synonymous with refugee status rather than understanding its unique legal limbo and challenges

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to United Stateless!

← Back to Job Listing Apply Now →