Case Manager

Core responsibilities:

• Conduct intake and individualized needs assessments for stateless individuals and their families, with attention to legal status, culture, language, geographic location, safety, and trauma history
• Provide ongoing case management and follow-up, balancing urgent needs with longer-term stabilization and planning, including thorough documentation of all interventions
• Identify and respond to urgent needs including food insecurity, risk of eviction or homelessness, and access to other basic necessities
• Research and coordinate local and regional resources including food banks, housing support, healthcare, dental care, and other social services

This role provides holistic, trauma-informed support to stateless individuals and families across the U.S., helping them access critical resources, navigate complex systems, and build pathways forward while advancing the rights, dignity, and wellbeing of stateless people.

Required skills and qualifications:

• Fluency in English (written and verbal)
• Demonstrated 2-3 years experience in case management, social services, community support, or care coordination with vulnerable or marginalized populations
• Experience working with undocumented individuals, refugees, asylum seekers, stateless people, or other forcibly displaced communities
• Strong understanding of U.S. immigration systems, social service navigation, and structural barriers faced by people without legal status
• Commitment to trauma-informed, culturally responsive, and client-centered practice
• Excellent organizational, communication, and documentation skills

No specific compensation, perks, or culture highlights mentioned in the job description.

United Stateless (USL) is a national, stateless-led organization dedicated to advancing the rights, dignity, and wellbeing of stateless people in the U.S. through three core program areas: Stateless Services Legal Clinic, Advocacy, and Community Building.