Caregiver Navigator

• Conduct 1:1 video and phone sessions to assess caregiver needs and develop individualized care plans focused on support and benefits navigation.
• Guide caregivers to entitlements, community services, and employer-provided programs, and collaborate with interdisciplinary teams to coordinate non-clinical support.
• Document encounters, action plans, and resource referrals in the platform, monitor caregiver engagement, and provide coaching through webinars and written resources.

This role directly supports family caregivers by connecting them with essential resources and benefits, reducing stress and improving well-being for both caregivers and their loved ones.

• 2+ years of professional experience in dementia care, geriatrics, or a related non-clinical support role.
• Preferred: Associate's or Bachelor's degree in Social Work, Nursing, Case Management, Community/Public Health, or related fields.
• Strong written and verbal communication skills, comfort navigating senior benefits (Medicare, Medicaid, VA), and proficiency with tech platforms (Zoom, Excel, EHRs).
• Proactive, organized, self-directed, and collaborative with a commitment to HIPAA compliance.

Remote, human-centered role with consistent Monday–Friday schedule. Support for becoming a Certified Dementia Practitioner within 90 days. Opportunity to make a meaningful difference in caregivers' lives.

ianacare partners with employers and health plans to provide comprehensive support for family caregivers, reducing stress and improving well-being through innovative solutions and integration with healthcare providers.