Career Coach, Program

The Career Coach, Program will:

• Foster a positive and supportive environment for assigned learners through 1:1 and group coaching, providing motivation, guidance, and accountability
• Deliver personalized career coaching by identifying areas for improvement, providing constructive feedback, and guiding learners toward career readiness
• Support learners in job readiness by providing feedback on resumes, preparing them for interviews, assisting with LinkedIn profiles, and guiding networking strategies
• Monitor learner progress through online portals, proactively intervene when learners fall behind, and coach on time management and goal setting

This role creates positive change by directly supporting historically marginalized and excluded individuals to succeed in career training programs and land higher-earning, family-sustaining jobs, helping break the poverty cycle and create upward mobility for low-wage workers.

Required skills and qualifications:

• Strong knowledge of best practices with resume & cover letter writing, interviewing skills, effective communication, LinkedIn networking, and job search strategies
• Previous experience with career coaching, tutoring, education, counseling, youth development, non-profits, or other mission-driven work
• Strong relationship-building and communication skills with ability to understand, empathize with, and serve people of diverse backgrounds
• Able to take initiative and work autonomously in an evolving environment with exceptional operational and organizational skills

Compensation and benefits include:

• Salary: $79,732
• 4-day work week (Fridays are an operating day if there is a holiday closure during the week)
• Medical, Dental, and Vision insurance (100% Paid Employee Only Coverage)
• Flexible Spending Account and Health Savings Account
• Dependent care Flexible Spending Account
• Health Reimbursement Account fully funded by Merit America
• Education & personal development reimbursement
• Catalog of course for professional learning and development
• Short and long-term disability
• Unlimited vacation (after a 90-day introductory period)
• Paid Parental Leave and Adoption benefits (after one year of employment)
• 11 federally recognized holidays
• 2-week holiday office closure in December/January
• 401(k) retirement plan with automatic Merit America contribution
• Wellness Benefits/Wellness Resources
• Discount perks at work program
• Phone/technology stipend
• Home office setup stipend
• Affinity groups and community building via virtual, in-person, and/or regional meetups

Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work through fast, flexible solutions including part-time programs that combine flexible online learning with best-in-class coaching.