Campus Program Manager

• Serve as the primary relationship manager for 31 Wisconsin colleges and universities participating in the Navvy implementation, ensuring active student screening and completion of benefits applications through the platform.
• Manage campus relationships, conduct regular check-ins to monitor progress, troubleshoot barriers, and track campus-level performance metrics including screening volume and benefits outcomes.
• Serve as the day-to-day liaison to an external research contractor, coordinating timelines, deliverables, and communication between SBNC staff, campus partners, and the research team.
• Supervise and manage an intern supporting benefits appeals and case follow-up, ensuring timely coordination between campuses, students, and appeals processes.

This role creates positive change by leading a statewide benefits access initiative that helps college students access essential resources like food, housing, and healthcare through an AI-powered platform, directly addressing student basic needs insecurity.

• 3–5 years of experience in higher education, social services, public benefits, research coordination, or a related field.
• Strong project management and multi-stakeholder coordination skills with excellent communication, follow-up, and relationship-building abilities.
• Demonstrated ability to manage external partners or contractors and experience working with low-income, first-generation, or under-resourced student populations.
• Ability to work independently in a fast-moving, remote environment with high attention to detail, accountability, and deadline management.

Salary: $60,000

• Flexible paid time off (PTO)
• 5 weeks of company closures (one week each in March, July, November, and two weeks in December)
• Additional holidays
• 401(k) retirement plan
• Dependent Care Flexible Spending Account (DCFSA)
• United Healthcare health insurance (100% employee coverage, 50% dependent coverage)
• Fully remote and flexible work environment

The Student Basic Needs Coalition (SBNC) is a national nonprofit working to end college student food, housing, and healthcare insecurity by partnering with colleges, states, and students to build equitable systems that connect students to needed resources.