Billing and Patient Funding Coordinator

Just the Pill - Billing and Patient Funding Coordinator - Key Roles and Responsibilities Revenue Recognition (15-20%) Close out transactions every 1-2 days by reviewing patient encounters and confirming accurate posting across all funding sources, including self-pay, Medicaid, private insurance, and abortion funds. Reconcile payment and funding allocations with internal billing and accounting records to ensure accuracy and completeness of revenue documentation. Reconcile funding with the Accounts Receivable Aging Report on a monthly basis (typically by the 5th business day of each month). Monitor outstanding balances from payers and funding partners and follow up on discrepancies or missing payments. Communicate with the external Bookkeeper at least once a month. Maintain compliance with payer billing requirements, Medicaid regulations, and applicable coding and documentation standards. Support preparation of report documentation for financial audit purposes on an annual basis. Abortion Funding and Financial Assistance (60-65%) Work with the Patient Navigation Team to support Financial Assistance (FA)screening and ensure accurate coordination of patient funding sources. Serve as the final checkpoint for Abortion Funding Allocation and Determination. Track and Reconcile payments from abortion funds, grants, and other financial assistance programs. Review block grant funding status and other FA matters with the Clinic Manager on a weekly basis. Distribute and track funding partner invoices. State Reporting (15-20%) Prepare and submit required state reporting related to abortion care services using data extracted from the electronic health record (EHR) and other relevant sources on a daily basis. Ensure reporting accuracy and compliance with state-specific regulations and deadlines. Verify submission of state reports with follow-up communication to the Medical Director & Business Operations Liaison on an applicable recurring basis (submission frequency varies by state). Minimal Travel on a monthly basis to local USPS/UPS sites to mail hard copy reports as required by certain states. Community Building and Collaboration (100%- applicable in all work activities) Create and maintain collaborative work relationships with external community partners and internal team members. Communicate with the utmost care and consideration via phone, email, and text with patients and community partners. Build and maintain healthy relationships with abortion funds and other financial assistance partners that become a part of a growing and sustainable community. Minimum Qualifications Education: High school diploma or equivalent. 2-3 years of experience with medical billing for both public and private insurance carriers. 2-3 years of experience with supporting Accounts Receivable including use of accounting or billing software. 2+ years of experience and/or familiarity with an Employee Health Record System (EHR). 2+ years of experience with improving operational workflows, systems and processes. Preferred Experience Minimum 1-2 years of experience in clinic services in community or non-profit organizations. Minimum 1 year of experience in Abortion Care or Gender Affirming Care. Experience and/or familiarity working with an abortion fund. Desired Knowledge, Skills and Abilities Demonstrated ability to perform funding work & capability of community building. Excellent written and verbal communication and interpersonal skills with a high degree of comfort talking on the phone with patients and community partners. Ability to analyze data and problem solve. Ability to create and maintain collaborative work relationships with internal and external stakeholders. Comfortable with handling confidential protected health information (PHI) and ensuring HIPAA compliance; including ensuring that PHI is not included in financial reports or documents. Ability to work well under pressure, adjust work priorities as needed, and exercise empathy and patience. Familiarity with project management software, such as Asana. Advanced proficiency in MS Excel or Google Sheets to include creating tables, formatting, and knowledge of basic formulas. Proficient in MS Office (Excel, Word, PPT) or Google Workspace (Gmail, Docs, Sheets, Slides, Forms, etc.). Fluency in English and a second language is helpful but not required for direct patient communication .

Just the Pill - Billing and Patient Funding Coordinator - Key Roles and Responsibilities Revenue Recognition (15-20%) Close out transactions every 1-2 days by reviewing patient encounters and confirming accurate posting across all funding sources, including self-pay, Medicaid, private insurance, and abortion funds. Reconcile payment and funding allocations with internal billing and accounting records to ensure accuracy and completeness of revenue documentation. Reconcile funding with the Accounts Receivable Aging Report on a monthly basis (typically by the 5th business day of each month). Monitor outstanding balances from payers and funding partners and follow up on discrepancies or missing payments. Communicate with the external Bookkeeper at least once a month. Maintain compliance with payer billing requirements, Medicaid regulations, and applicable coding and documentation standards. Support preparation of report documentation for financial audit purposes on an annual basis. Abortion Funding and Financial Assistance (60-65%) Work with the Patient Navigation Team to support Financial Assistance (FA)screening and ensure accurate coordination of patient funding sources. Serve as the final checkpoint for Abortion Funding Allocation and Determination. Track and Reconcile payments from abortion funds, grants, and other financial assistance programs. Review block grant funding status and other FA matters with the Clinic Manager on a weekly basis. Distribute and track funding partner invoices. State Reporting (15-20%) Prepare and submit required state reporting related to abortion care services using data extracted from the electronic health record (EHR) and other relevant sources on a daily basis. Ensure reporting accuracy and compliance with state-specific regulations and deadlines. Verify submission of state reports with follow-up communication to the Medical Director & Business Operations Liaison on an applicable recurring basis (submission frequency varies by state). Minimal Travel on a monthly basis to local USPS/UPS sites to mail hard copy reports as required by certain states. Community Building and Collaboration (100%- applicable in all work activities) Create and maintain collaborative work relationships with external community partners and internal team members. Communicate with the utmost care and consideration via phone, email, and text with patients and community partners. Build and maintain healthy relationships with abortion funds and other financial assistance partners that become a part of a growing and sustainable community. Minimum Qualifications Education: High school diploma or equivalent. 2-3 years of experience with medical billing for both public and private insurance carriers. 2-3 years of experience with supporting Accounts Receivable including use of accounting or billing software. 2+ years of experience and/or familiarity with an Employee Health Record System (EHR). 2+ years of experience with improving operational workflows, systems and processes. Preferred Experience Minimum 1-2 years of experience in clinic services in community or non-profit organizations. Minimum 1 year of experience in Abortion Care or Gender Affirming Care. Experience and/or familiarity working with an abortion fund. Desired Knowledge, Skills and Abilities Demonstrated ability to perform funding work & capability of community building. Excellent written and verbal communication and interpersonal skills with a high degree of comfort talking on the phone with patients and community partners. Ability to analyze data and problem solve. Ability to create and maintain collaborative work relationships with internal and external stakeholders. Comfortable with handling confidential protected health information (PHI) and ensuring HIPAA compliance; including ensuring that PHI is not included in financial reports or documents. Ability to work well under pressure, adjust work priorities as needed, and exercise empathy and patience. Familiarity with project management software, such as Asana. Advanced proficiency in MS Excel or Google Sheets to include creating tables, formatting, and knowledge of basic formulas. Proficient in MS Office (Excel, Word, PPT) or Google Workspace (Gmail, Docs, Sheets, Slides, Forms, etc.). Fluency in English and a second language is helpful but not required for direct patient communication .