BILINGUAL CUSTOMER SUPPORT & ADMINISTRATIVE ASSOCIATE NEEDED FOR APPRENTICESHIP APP

• Provide bilingual customer support via chat and email, ensuring friendly and knowledgeable interactions tailored to user needs.
• Perform administrative tasks such as importing users, fixing client data, creating FAQs or training videos, and calendar maintenance.
• Manage time effectively to handle issues and tasks promptly, while collaborating with the support team.

This role directly helps people build careers in the trades by supporting apprenticeship systems that are simpler, more accessible, inclusive, and effective.

• Clear written and spoken proficiency in both English and Spanish.
• Strong organizational and time management skills.
• Curiosity and critical thinking, with eagerness to learn about apprenticeship and the WorkHands platform.
• Collaborative mindset and openness to feedback.

Impact: Your work directly helps people build careers in the trades. Collaboration: Small teams = big influence, less bureaucracy. Mission: We’re not just building software, we’re helping to build systems that support apprenticeship.

WorkHands builds products to simplify apprenticeship, making the path to skilled trades clear and uncomplicated. The company is mission-driven, prioritizing simplicity, learning, and being a good human.