Bilingual Collections Specialist

Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.

This role supports GoodLeap's mission of making sustainable home solutions more affordable and accessible by ensuring financial sustainability through effective collections, which enables continued financing for solar panels, energy-efficient products, and other sustainable technologies.

Required skills and qualifications:

• 1-2 years of direct experience in credit and collections with knowledge of sales, negotiation, and persuasion tools
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office applications
• Bilingual English/Spanish required
• Self-motivated, goal-oriented, team player with professional demeanor

Compensation: $18.00/hour + bonus. Additional benefits include collaborative work culture and opportunities for career growth.

GoodLeap is a technology company delivering financing and software products for sustainable solutions like solar panels, batteries, and energy-efficient home products. Their platform has facilitated over $27 billion in financing since 2018 and supports the nonprofit GivePower, which provides water and clean electricity systems globally.