Bilingual Collections Specialist August

• Increase collection of outstanding payments within the personal finance department
• Identify accounts with overdue payments and find solutions to bring loans to current status
• Maintain daily, weekly, and monthly collection and metric goals
• Conduct outbound/inbound calls with clients to resolve debts owed

This role helps homeowners maintain access to sustainable energy solutions by ensuring timely payments, supporting GoodLeap's mission to make clean energy affordable and accessible.

• 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office applications
• Bilingual English/Spanish required

Compensation: $19.00/hr + bonus. Additional perks and culture highlights not specified.

GoodLeap is a technology company providing financing and software for sustainable solutions like solar panels and energy-efficient home upgrades, having facilitated over $27 billion in financing since 2018.