A/V Specialist | DIgital Infrastructure

Core responsibilities include:

• Troubleshoot Microsoft Teams Rooms and similar videoconferencing software
• Diagnose and resolve issues with A/V equipment in a fast-paced, business-critical environment
• Install or replace displays, cameras, speakers, and microphones
• Plan hardware deployments for new construction during the architectural and technical drawing phase
• Maintain Crestron systems through Crestron Toolbox
• Maintain Shure systems through Intellimix and Designer software
• Run and terminate low-voltage cabling and/or fiber as needed
• Document systems for our Helpdesk team and general team members to self-resolve issues
• Use MDM platforms to manage Windows, Android, and Apple operating systems where used for A/V

This role contributes to revolutionizing electric aviation by maintaining critical digital infrastructure that supports the company's mission to positively impact the environment and lives of others through sustainable aviation technology.

Required skills and experience:

• 3-5+ years of hands-on experience with commercial A/V systems installation, maintenance, and troubleshooting
• Crestron Certified Programmer -- capable of using Crestron systems and Crestron Toolbox software
• Demonstrated experience with enterprise videoconferencing platforms such as Microsoft Teams Rooms and/or Zoom Rooms
• Experience with Shure audio equipment and related software (Intellimix, Designer, Dante Controller)
• Proficiency with A/V equipment installation including displays, cameras, speakers, and microphones
• Basic networking knowledge for A/V over IP systems (DANTE, RTSP, etc.)
• Strong troubleshooting skills for hardware and software issues in business-critical environments
• Excellent documentation and communication skills for creating user guides and technical documentation
• Ability to work independently and manage multiple projects simultaneously
• Flexibility to work occasional evenings/weekends for installations and maintenance
• Customer service orientation for working with end users and stakeholders

BETA offers a competitive Total Compensation package designed to support you now and as you grow with us. This role includes both Restricted Stock Units and Performance Stock Units for all full-time team members, so everyone shares in our success. You'll have access to onsite healthcare in Vermont, comprehensive medical coverage, dental and vision, short- and long-term disability, and paid parental leave. We also take care of the everyday details with daily lunch provided, and yes—flight lessons are part of the experience, along with a range of additional perks that make work here genuinely rewarding.

At BETA Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture.