Associate Director, Sales Operations

• Support Salesforce Nonprofit Cloud adoption, data quality, and reporting for the Corporate Partnerships team.
• Develop and maintain Salesforce reports and dashboards to enable forecasting, pipeline management, and performance monitoring.
• Coordinate training initiatives and create user guides to improve CRM adoption and operational efficiency.
• Assist with business process improvement and data audits across multiple departments.

This role enables Genesys Works to secure internships and partnerships with major employers, directly supporting economic mobility for over 10,000 talented students from diverse communities.

• 3+ years professional experience with Salesforce (reports and dashboards) and business/sales/program operations.
• Experience facilitating training, developing documentation, or supporting change management.
• Strong Microsoft Excel skills and excellent verbal/written communication.
• Collaborative problem solver with attention to detail and data quality.

Salary: $80,000 - $90,000 annually. Benefits include medical, dental, vision insurance; company-paid life and disability insurance; generous time off (vacation, wellness, 10 paid holidays); 403(b) retirement plan with company match; communications allowance; flexible work arrangements.

Genesys Works is a national non-profit advancing economic mobility by helping talented students from diverse communities prepare for college and professional careers, with a presence in nine cities and plans for expansion.