Application Guide
How to Apply for Associate Account Manager
at Republic Services
🏢 About Republic Services
Republic Services is a leader in sustainable waste management, committed to environmental stewardship and creating a greener future through innovative recycling and waste solutions. Their focus on sustainability and community impact makes them an attractive employer for those passionate about environmental responsibility. Working here means contributing to meaningful environmental progress while being part of a stable, growing industry leader.
About This Role
As an Associate Account Manager, you'll proactively manage relationships with existing commercial and industrial waste customers in an assigned territory, focusing on retention and upselling the full suite of Republic Services products. This role is impactful because you'll directly contribute to customer satisfaction and business growth while supporting the company's sustainability mission through service retention and expansion. You'll handle both outbound and inbound calls, performing contractual re-signs to extend profitable customer relationships.
💡 A Day in the Life
A typical day involves making outbound calls to existing commercial customers to check satisfaction and identify upselling opportunities, while also handling inbound calls about service questions or issues. You'll review customer accounts to identify those approaching contract renewal dates and prepare for re-sign discussions. Between calls, you'll document interactions in the CRM system and research Republic Services' various waste management products to better recommend solutions to customers.
🚀 Application Tools
🎯 Who Republic Services Is Looking For
- Has 0-2 years of customer service experience with strong communication skills for handling both outbound and inbound calls
- Resides in Texas (strongly preferred) and is bilingual in English and Spanish (preferred) to serve diverse customer bases
- Possesses basic sales aptitude for upselling waste services and performing contractual re-signs
- Shows interest in or has waste/transportation industry experience (preferred) to understand commercial waste management needs
📝 Tips for Applying to Republic Services
Highlight any Texas residency prominently in your application since this is a preferred requirement for this remote role
Emphasize specific customer retention experience, even if from non-waste industries, showing how you've maintained relationships
Mention any bilingual Spanish/English capabilities early in your resume or cover letter since this is a preferred qualification
Demonstrate understanding of Republic Services' sustainability mission by referencing their environmental initiatives in your materials
Showcase any experience with contractual processes or upselling services, even from different industries
✉️ What to Emphasize in Your Cover Letter
["Express specific interest in Republic Services' sustainability mission and how it aligns with your values", 'Highlight any Texas residency and bilingual capabilities if applicable', 'Provide concrete examples of customer relationship management and retention successes', "Demonstrate understanding of commercial waste management needs and how you'd approach upselling services"]
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Republic Services' sustainability reports and specific environmental initiatives like recycling programs
- → The company's service offerings beyond basic waste collection (recycling, organics, etc.)
- → Recent company news about expansion in Texas or remote work policies
- → Commercial waste management industry trends and challenges
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Applying without addressing the Texas residency preference if you live elsewhere
- Generic applications that don't mention Republic Services' sustainability focus
- Focusing only on customer service without showing sales/upselling potential for the full suite of products
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!
Ready to Apply?
Good luck with your application to Republic Services!