Associate Account Manager

The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory.

• Effectively maintains and retains existing customers by proactively reaching out to existing customers on a daily basis
• Develops and maintains a thorough knowledge of the Company's available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers
• Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate
• Increases customer penetration by selling full suite of Republic Services products

This role supports Republic Services' mission to advance circularity and support decarbonization, helping deliver on the vision to partner with customers to create a more sustainable world through effective waste management and recycling services.

• High school diploma or G.E.D. (Required)
• 0-2 years of customer service experience (Required)
• Waste or transportation industry experience (Preferred)
• Bilingual in English & Spanish (Preferred)
• Proactive & retention sales experience (Preferred)
• Customer Services experience within a high call volume setting (Preferred)

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• Retirement plan with a generous company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)

Republic Services, Inc. is a leader in the environmental services industry providing customers with recycling, waste, special waste, hazardous waste and field services. The company is committed to advancing circularity and supporting decarbonization to create a more sustainable world.