Application Guide
How to Apply for Associate Account Manager - Remote
at Republic Services
🏢 About Republic Services
Republic Services is a leader in sustainable waste management with a clear commitment to environmental responsibility, making it unique among waste companies. Working here means contributing directly to their mission of creating a greener future through innovative recycling and waste solutions. Their focus on sustainability and community impact makes them an attractive employer for environmentally conscious professionals.
About This Role
As an Associate Account Manager at Republic Services, you'll proactively manage relationships with existing commercial and industrial waste customers in an assigned territory, focusing on retention and upselling. This role is impactful because you'll directly contribute to customer satisfaction and business growth by extending contracts and increasing service penetration. Your work ensures long-term customer relationships while supporting the company's sustainability goals through service optimization.
💡 A Day in the Life
A typical day involves making proactive outbound calls to existing commercial customers to check on satisfaction and identify service needs, while also handling inbound inquiries about billing or service changes. You'll analyze customer accounts to spot opportunities for upselling additional Republic Services products and prepare for contract re-sign discussions. Between calls, you'll update customer records and collaborate remotely with team members on retention strategies.
🚀 Application Tools
🎯 Who Republic Services Is Looking For
- Has 0-2 years of customer service experience with demonstrated ability to handle both inbound and outbound calls professionally
- Shows genuine interest in sustainability and waste management, even without direct industry experience
- Possesses strong relationship-building skills with the ability to retain customers through proactive communication
- Can quickly learn and explain Republic Services' full suite of products and pricing structures to existing customers
📝 Tips for Applying to Republic Services
Highlight any experience with customer retention or account management, even from non-waste industries
Mention specific examples of upselling or cross-selling services to existing customers in your resume
Research Republic Services' sustainability initiatives and reference them in your application materials
Emphasize your comfort with remote work and self-management since this is a remote position
Include any experience with contract renewals or re-signs, even in volunteer or academic settings
✉️ What to Emphasize in Your Cover Letter
["Your understanding of Republic Services' commitment to sustainable waste management", "Specific examples of how you've maintained customer relationships or prevented churn", 'Your ability to learn complex service offerings and explain them to customers', 'Why remote account management appeals to you and how you stay organized independently']
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Republic Services' sustainability report and specific environmental initiatives
- → Their commercial and industrial waste service offerings beyond basic collection
- → Recent company news about expansion or new sustainability programs
- → The waste management industry trends, particularly around commercial recycling
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Focusing only on new customer acquisition rather than retention and relationship management
- Not demonstrating knowledge of Republic Services' sustainability focus in your application
- Failing to show how you'd handle the remote nature of the role and self-management
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!
Ready to Apply?
Good luck with your application to Republic Services!