Associate Account Director

• Lead client relationships with confidence and clarity, acting as a trusted partner to client teams through strategic guidance and proactive communication.
• Own and orchestrate complex, multi-stream projects, ensuring teams are aligned, risks are surfaced early, and work moves forward smoothly.
• Provide strategic perspective to help shape briefs, refine deliverables, and connect creative and strategic output to client goals.
• Manage financial performance by monitoring scope, staffing, burn, and forecasts with precision to keep projects financially healthy.

This role helps drive growth and foster positive change within client industries by delivering meaningful and measurable results in the health and non-profit sectors, ultimately building brands and relationships that matter.

• 7+ years of account management experience within a creative or strategic marketing agency, including experience supporting animal health, pet care, or adjacent clients.
• Ability to build trust quickly, speak with strategic authority, and guide clients through decisions with clarity, honesty, and calm.
• Strong understanding of scope, burn, utilization, staffing plans, forecasting, and the levers that keep projects healthy.
• Experience running complex programs, balancing competing priorities, and keeping teams on track in fast-moving environments without losing sight of quality.

Excellent benefits including 25 days off per year + 16 paid holidays, matching 401(k), medical, dental & vision, paid maternity & paternity leave, home office setup, yearly team retreats, and a comprehensive professional development program including executive coaching and a yearly professional development stipend. Salary range: $115,000-$135,000.