Administrative support specialist

The Administrative Support Specialist provides essential clerical and operational support to ensure efficient program delivery and office functions. Key responsibilities include:

• Manage incoming calls, emails, and visitor inquiries with professionalism and empathy, directing to appropriate staff
• Schedule meetings, appointments, and program events using calendar tools; coordinate logistics for staff travel and workshops
• Prepare correspondence, reports, and program materials; maintain accurate client files and databases in compliance with confidentiality standards
• Order supplies, track inventory, and process invoices/payments to support operational needs
• Assist with data entry, filing, and generating monthly reports for grant compliance and internal reviews
• Provide backup reception coverage and support special projects, such as community outreach events

This role helps empower women and families facing homelessness through supportive housing, job training, and comprehensive services, contributing to building stable futures for vulnerable populations in the Washington, DC area.

Required qualifications and skills:

• High school diploma or equivalent required
• 1-2 years of administrative or clerical experience, ideally in nonprofit, housing, or social services
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and basic database software
• Excellent organizational, multitasking, and communication skills; strong attention to detail and problem-solving ability

No specific benefits or compensation details mentioned in the job description.

New Endeavors by Women empowers women and families facing homelessness through supportive housing, job training, and comprehensive services in the Washington, DC area.