Application Guide

How to Apply for Accounts Receivable Collections Specialist

at Terracycle

🏢 About Terracycle

TerraCycle is a pioneering environmental solutions company that transforms traditionally unrecyclable waste into eco-friendly products, from ocean plastics to playgrounds. Working here means contributing directly to a circular economy while being part of a mission-driven organization that values sustainability and innovation. This remote role offers the chance to support their financial operations while aligning with their environmental mission.

About This Role

As an Accounts Receivable Collections Specialist at TerraCycle, you'll proactively manage overdue invoices, negotiate payment plans, and resolve billing disputes to ensure steady cash flow for their sustainability initiatives. Your work directly supports their ability to fund innovative recycling programs and product development. This role combines traditional collections expertise with the opportunity to engage clients who share TerraCycle's environmental values.

💡 A Day in the Life

A typical day involves reviewing aging reports to prioritize outreach, contacting clients via phone/email to discuss overdue invoices, negotiating payment plans while maintaining positive relationships, and resolving billing discrepancies related to TerraCycle's recycling services. You'll also post payments, reconcile accounts, and prepare collection status reports to support the finance team's cash flow management for sustainability projects.

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Interview Prep

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🎯 Who Terracycle Is Looking For

  • Has 5+ years of collections experience with proven success in reducing DSO (Days Sales Outstanding) and negotiating payment plans
  • Demonstrates strong interpersonal skills with experience handling sensitive financial conversations diplomatically
  • Possesses excellent analytical abilities to investigate billing discrepancies and reconcile accounts accurately
  • Is proficient with accounting software (SAP Business One experience is a significant advantage for this role)

📝 Tips for Applying to Terracycle

1

Highlight specific metrics from your 5+ years of collections experience (e.g., 'reduced average DSO by 15 days' or 'achieved 95% collection rate')

2

Mention any experience with environmental or sustainability-focused companies, as TerraCycle values alignment with their mission

3

If you have SAP Business One experience, feature it prominently in your resume and cover letter

4

Prepare examples of how you've resolved complex billing disputes while maintaining positive client relationships

5

Demonstrate your remote work discipline by mentioning tools and systems you've used for virtual collections and communication

✉️ What to Emphasize in Your Cover Letter

['Your specific achievements in collections over 5+ years, with quantifiable results', "How your skills align with TerraCycle's mission of sustainability and circular economy", 'Your experience with accounting software, particularly if you have SAP Business One knowledge', 'Your approach to maintaining positive client relationships while ensuring timely payments']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → TerraCycle's specific recycling programs (like Ocean Bound Plastic or Loop) and their partner companies
  • → Their business model and how accounts receivable supports their operational funding
  • → Recent news about TerraCycle's expansion or new sustainability initiatives
  • → Their company values and mission statement to understand their environmental focus

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe your process for handling a client who disputes a charge related to TerraCycle's recycling programs
2 How would you negotiate a payment plan with a small business client who supports TerraCycle's mission but is experiencing cash flow issues?
3 Walk us through your experience with accounting software, especially any SAP Business One familiarity
4 How do you prioritize which overdue accounts to contact first, and what metrics do you track?
5 TerraCycle works with diverse clients from corporations to municipalities - how would you adapt your collections approach for different client types?
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⚠️ Common Mistakes to Avoid

  • Applying without addressing the 5+ years of collections experience requirement
  • Using generic collections language without tailoring to TerraCycle's environmental mission
  • Failing to provide specific examples of negotiation skills or dispute resolution in past roles

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Terracycle!

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