Accounts Receivable Collections Specialist

Core responsibilities of the Accounts Receivable Collections Specialist:

• Proactively contact clients by phone/email to secure payments for overdue invoices, follow up on past-due accounts, and negotiate payment plans
• Post customer payments, reconcile against bank deposits, and apply receipts to customer accounts
• Investigate and resolve billing issues, disputed charges, and customer inquiries efficiently
• Prepare reports on collection status, account aging, and payment progress for management

This role supports TerraCycle's financial health, enabling the company to continue developing innovative sustainability solutions and recycling programs that reduce waste globally.

Required skills and qualifications:

• 5+ years of experience in a Collections role
• Strong communication and interpersonal skills
• Attention to detail and strong analytical abilities
• Proficiency with accounting software, SAP Business One a plus

Compensation and benefits include:

• Medical, Dental, Vision, Life, AD&D insurance available after 30 days
• 401(k) plan with company match available after 30 days
• 22 PTO + 2 VTO + 9 paid holidays per year
• Hybrid work schedule
• Year-round Flex Fridays
• Casual office environment
• Salary: $60,000 annually

TerraCycle is an international leader in innovative sustainability solutions, creating and operating first-of-their-kind platforms in recycling, recycled materials, and reuse. The company works with manufacturers, retailers and end users to implement turnkey recycling programs for hundreds of everyday waste streams that other waste management companies are unable to recycle.