Account Manager (Home & Garden) (f/m/x)

• Take full ownership of a defined portfolio of existing Home & Garden sellers, acting as their main point of contact and strategic partner
• Drive account growth by helping sellers expand into new countries, list new products, and unlock additional subcategories on refurbed
• Analyze seller performance to identify trends, risks, and growth opportunities, proactively guiding partners with data-backed insights and clear action plans
• Build strong, trust-based relationships with senior decision-makers, visit sellers on-site and attend relevant industry fairs and events

This role creates positive change by helping sellers expand their sustainable product offerings on refurbed's marketplace, which makes sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.

• 3+ years of experience in Account Management (ideally in a marketplace, retail, or e-commerce environment) and hold a university degree
• Speak German and English fluently
• Proven experience managing and growing existing accounts, driving performance improvements through structured, data-driven insights
• Combine a strong analytical mindset with business intuition, spot trends, anomalies, and growth levers and translate them into clear recommendations
• Bring a genuine understanding of and interest in our Home & Garden category, its products, supply chains, and market trends

Our Culture and Values:

• Decisions based on facts not hierarchy
• Embrace feedback, testing new ideas, and knowledge sharing
• Learning from mistakes culture
• Inclusive and diverse workplace

Personal & Professional Development:

• Dedicated learning budget for courses, conferences, or other learning opportunities
• Private sessions with experts for personal growth and mental health through Likeminded partnership
• Internal workshops for skill development and cross-department collaboration

Flexibility:

• Fully remote setting with option to work from Vienna office (dog-friendly)
• Flexible working hours with self-organization
• Three office weeks per year with team-building events and on-site workshops
• Up to two months of workation per year

refurbed is Europe's fastest-growing marketplace for refurbished products, active in 12 European countries with over €2Bn in GMV while being profitable. Their mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.