Account Director - 2653

About Enverus

At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we’re helping our customers make better decisions that help provide communities around the world with clean, affordable energy.

The energy industry is changing fast. But we’ve continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations.

Of course, this wouldn’t be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.

The Role

The Customer Success Manager for Minerals manages a book of business that includes renewals, expansions, forecasting accuracy, and long-term customer outcomes. This role blends account management, commercial ownership, and deep industry understanding of minerals and royalties workflows. You will work with customers throughout their lifecycle to ensure adoption, ROI, and consistent year-over-year revenue performance.

Performance Objectives

Customer Outcomes and Adoption

• Lead onboarding, training, workflow alignment, and ongoing product adoption across minerals-focused accounts.
• Partner with Technical Advisors to connect customer pain points to analytics, market intelligence, valuation tools, and workflow automation.
• Drive measurable ROI for clients focused on asset valuation, portfolio optimization, land data, activity monitoring, and operational efficiency.
• Partner with Customer Education to identify opportunities to deepen adoption within each account.

Commercial Ownership

• Own all renewals, expansions, and growth motions within your assigned accounts.
• Maintain pipeline visibility for upgrades, expansions, and cross-product expansion across the Enverus minerals suite.
• Conduct structured QBRs that tie customer objectives directly to platform results.
• Identify whitespace opportunities tied to minerals market challenges including valuation precision, deal sourcing, competitive intelligence, and land workflow automation.

Forecasting and Reporting

• Maintain an accurate renewal and upsell forecast on monthly, quarterly, and annual timelines.
• Track health indicators, at-risk accounts, renewal timelines, and expansion opportunities in Salesforce.
• Provide regular visibility to leadership around committed, upside, and at-risk revenue.

Negotiation and Account Strategy

• Manage complex contract renewals including multi-year agreements and pricing discussions.
• Navigate minerals organizations including executives, land teams, finance groups, and investment committees.
• Lead commercial conversations with clear alignment on value delivered and future growth potential.

Competitive Candidate Profile

Industry and Functional Experience

• Minimum 5 years of experience managing accounts within energy, ideally minerals, royalties, land, private equity, or upstream analytics.
• Strong understanding of the minerals and royalties value chain, including valuation, market activity, transactions, and portfolio management.
• Experience working in a B2B SaaS environment with recurring revenue models and ongoing value delivery.

Commercial and Performance Experience

• Proven success owning a renewal and upsell quota and delivering consistent ARR performance.
• Demonstrated ability to run both retention and growth motions including discovery, upgrade positioning, risk mitigation, and closing.
• Experience forecasting accurately and managing enterprise commercial processes.

Skills and Behaviors

• Strong consultative acumen with the ability to translate complex market problems into clear product value.
• High urgency, strong follow-through, and a results-focused mindset.
• Ability to operate independently while collaborating effectively across Sales, Marketing, Product, and Customer Education.
• Comfortable guiding clients through both strategic discussions and tactical workflow design.

Benefits

Enverus offers comprehensive benefits to our employees to include:
- Medical
- Dental
- Vision
- Income Protection (disability, life/AD&D, critical illness, accident)
- Employee Assistance Program (EAP)
- Healthcare Spending Account (HSA), Commuter Lifestyle & Wellbeing Program
- Pet Insurance

This role helps provide communities around the world with clean, affordable energy by helping customers make better decisions through analytics and insights, contributing to a brighter, more sustainable tomorrow.

Required qualifications:

• Minimum 5 years of experience managing accounts within energy, ideally minerals, royalties, land, private equity, or upstream analytics
• Strong understanding of the minerals and royalties value chain, including valuation, market activity, transactions, and portfolio management
• Proven success owning a renewal and upsell quota and delivering consistent ARR performance
• Strong consultative acumen with ability to translate complex market problems into clear product value, with high urgency and results-focused mindset

Enverus offers comprehensive benefits including:

• Medical, Dental, Vision insurance
• Income Protection (disability, life/AD&D, critical illness, accident)
• Employee Assistance Program (EAP)
• Healthcare Spending Account (HSA), Commuter benefits
• Lifestyle & Wellbeing Program
• Pet Insurance

Enverus is committed to empowering the global quality of life by helping customers make energy affordable and accessible to the world. They are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, reshaping how energy is consumed and managed.