Technical Services Specialist

Core responsibilities:

• Providing comprehensive technical support to global customers, addressing industrialization, mechanical, electrical, quality, communication, and installation issues
• Ensuring exceptional customer experience by leveraging product and systems expertise to optimize customer production value
• Developing deep understanding of mechanical, structural, and electrical components of solar tracking systems
• Conducting testing and deployment of Nextpower technology, providing on-site training to customers and partner companies

This role contributes to the global energy transition by ensuring solar power plants operate at peak efficiency and reliability, helping accelerate the adoption of clean energy technology worldwide.

Required qualifications:

• Bachelor's degree in engineering (Electrical, Mechanical or equivalent) or Information Technology, and/or equivalent experience working on industrial control systems (minimum 10+ years' experience)
• Strong knowledge and experience with Ethernet networks, IP enabled devices, remote access and VPN technologies
• Customer service experience (minimum 1 year) with strong troubleshooting and problem-solving abilities
• Proficient in use of standard business systems (Word, Excel, PowerPoint, Outlook) and safe use of hand tools

No specific benefits or compensation details mentioned in the job posting.

Nextpower is driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants, building the foundation for the world's next generation of clean energy infrastructure.