Smart Campaign Lead

Core responsibilities:

• Support creation and execution of smart meter customer communications and campaigns to generate installation appointments
• Monitor campaign conversion rates, analyze performance data, and identify opportunities for improvement
• Provide communications support across multiple channels to ensure consistent messaging
• Develop relationships with Marketing, Data, Digital, and other teams to support customer communications strategy

This role supports the transition to renewable energy and smart infrastructure by driving customer adoption of smart meters, contributing to the company's Net Zero goals and creating more sustainable energy systems.

Required qualifications:

• Experience in marketing/customer communications/campaigns with understanding of customer behavior
• Detailed understanding of smart metering and energy markets
• Proven track record of managing customer contact strategies and multi-million-pound budgets
• Proficient with Microsoft Excel, PowerPoint, and Word; highly numerate and analytical

Salary starting at £38,442 plus excellent benefits including:

• 36 days annual leave with holiday purchase option
• Pension scheme with double matching up to 10% company contribution
• Healthcare options (dental, private medical, health cash plan)
• Electric vehicle schemes, cycle to work, and public transport loans
• Life assurance (4x salary), share schemes, and various discounts

ScottishPower (part of Iberdrola Group) is a world leader in wind energy committed to generating all energy from renewable resources and investing heavily in the journey to Net Zero energy infrastructure.