Application Guide
How to Apply for PART-TIME PROGRAM ASSOCIATE (MHE)
at Open Path Psychotherapy Collective
🏢 About Open Path Psychotherapy Collective
Open Path Psychotherapy Collective is unique because it directly addresses mental health affordability barriers through its sliding-scale therapy network and wellness education programs. Working here means contributing to a mission-driven organization that prioritizes accessibility over profit, offering meaningful work that aligns with social justice values in mental healthcare.
About This Role
As a Part-Time Program Associate (MHE), you'll be the frontline support for students accessing affordable mental health wellness courses, handling everything from technical troubleshooting to certificate coordination. This role directly impacts Open Path's educational mission by ensuring smooth program operations and positive student experiences during Eastern Time afternoon hours.
💡 A Day in the Life
Your afternoon would begin by checking for student inquiries across phone, email, and live chat, providing prompt support for course access or technical issues. You'd process completed certificates for shipping, update program documentation based on recent changes, and troubleshoot any account problems students encounter. The day typically ends with compiling data for monthly reports and communicating any recurring issues to the Program Manager.
🚀 Application Tools
🎯 Who Open Path Psychotherapy Collective Is Looking For
- Someone with meticulous attention to detail who can accurately process certificates, update manuals, and create error-free monthly revenue reports
- A self-starter who can work independently during the 1pm-5pm ET shift while maintaining clear communication with the Program Manager
- A person whose schedule aligns with the role's constraints - not holding another full-time job, but possibly balancing with another part-time position, studies, or gradual workforce entry
- Someone comfortable with both customer support (phone/email/chat) and basic technical tasks like website testing and account troubleshooting
📝 Tips for Applying to Open Path Psychotherapy Collective
Explicitly confirm your availability for Monday-Friday 1pm-5pm Eastern Time in your application materials
Mention your personal laptop specifications to demonstrate readiness for remote work requirements
Highlight any experience with educational platforms, certificate processing, or mental health/wellness environments
Describe a specific instance where your attention to detail prevented or solved a problem in previous work
Express genuine alignment with Open Path's mission of affordable mental health access rather than treating this as just another remote job
✉️ What to Emphasize in Your Cover Letter
["Your understanding of Open Path's dual mission of therapy access AND mental health education", 'Specific examples demonstrating independent work habits during similar afternoon hours or remote settings', 'Experience balancing multiple responsibilities like customer support, administrative tasks, and technical troubleshooting simultaneously', 'Why the part-time schedule fits your current life situation (student, other part-time work, etc.)']
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Explore Open Path's wellness course offerings on their website to understand what programs you'd be supporting
- → Review their therapist directory to grasp the full scope of their mental health access mission
- → Understand the difference between their psychotherapy collective and mental health education (MHE) division
- → Look into their sliding scale model and how it makes mental healthcare more accessible
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Applying while currently employed full-time without explaining how you'll manage the schedule conflict
- Generic application materials that don't reference Open Path's specific mission or wellness programs
- Overemphasizing remote work flexibility without addressing the fixed 1pm-5pm ET requirement
- Failing to demonstrate both customer service AND detail-oriented administrative capabilities
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!
Ready to Apply?
Good luck with your application to Open Path Psychotherapy Collective!