TechOps Generalist

• Provide delightful day-to-day technical support to all areas of the business to ensure employees can work efficiently
• Troubleshoot and fix a wide range of technical issues from laptop faults to SSO problems
• Collaborate with Security team to balance security, productivity and user experience
• Automate processes, improve user experience, and build self-service solutions
• Monitor and maintain office technology worldwide including networks, meeting rooms, and access control
• Manage supplier relationships and procurement for SaaS and hardware
• Lead complex technical projects with multiple stakeholders

This role helps Octopus Energy scale quickly and securely while ensuring employees can work efficiently, supporting the company's mission to provide sustainable energy solutions.

• Breadth of experience leading technical projects across various technologies and platforms
• Technical knowledge to communicate effectively with both technical peers and novice users
• Experience with scripting, APIs, and automating repetitive tasks
• Comfort with ambiguity and managing multiple priorities simultaneously
• Experience working with multiple teams and managing stakeholders
• Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices
• Experience with Identity & Access Management systems like Okta or Microsoft Entra
• Experience administering and troubleshooting Single Sign-On technologies
• Understanding of identity provisioning technologies such as SCIM
• Experience designing and installing office networks
• Conscientious approach and passion for doing the right thing

Salary information available upon request with flexibility based on experience. Company culture recognized as best company to work for in 2022, top 50 best places to work in 2022, and top 10 companies for senior leadership. Visit UK perks hub for detailed benefits.

Octopus Energy Group is an energy company focused on providing sustainable energy solutions with a unique culture that emphasizes learning, autonomy, and rapid innovation.