Technical Lead - AI, Digital and Customer Experience

• Lead the architecture and delivery of engaging, scalable digital experiences and software applications that directly impact customer satisfaction and loyalty.
• Drive cross-functional collaboration with developers, designers, product owners, and stakeholders to ensure seamless execution of digital features across web platforms.
• Champion the integration of third-party vendor products, AI/ML frameworks, and custom-built solutions in a high-availability environment that supports critical business functions.
• Shape and refine technical direction by evaluating AI-driven innovations, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and information retrieval systems, making informed decisions that blend creativity with practicality.

This role creates positive change by designing and delivering transformative, customer-facing digital experiences that power global commerce and help businesses move faster, operate smarter, and grow sustainably through intelligent infrastructure.

• Bachelor’s degree in Computer Science, Management Information Systems, or a related field.
• 5+ years of experience in a technical leadership role, guiding cross-functional development teams.
• Practical experience with AI/ML technologies, with strong judgment on when to apply emerging solutions versus optimizing established systems.
• Deep expertise in modern application architecture, microservices, and cloud platforms (AWS, GCP, Azure).
• Exceptional communication and influence skills, with the ability to align technical strategy with business goals and engage stakeholders at all levels.

Hiring Salary Range: $123,000 - $180,000. Robust benefits package includes healthcare, dental, and vision insurance for employees and eligible dependents, wellness, financial, and work/lifestyle-specific benefits. 401(k) retirement plan with company match of 50% up to 12% of eligible compensation. Generous PTO with starting accrual of 22 days a year plus paid holidays and volunteer time. Focus on quality management and leadership development in a people-first culture.

Prologis creates the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion, helping businesses move faster, operate smarter, and grow sustainably.