Sr. Data Analyst

• Reporting & Dashboards: Build and maintain dashboards and models to improve visibility into operational efficiency, delivery performance, and topline metrics.
• Cross-Functional Insights: Partner with operations, engineering, and product teams to translate business needs into data-driven solutions.
• Problem-Solving: Source and transform data creatively, even when systems are incomplete. Propose solutions and tools to streamline workflows.
• Strategic Partner: Act as an analytics thought partner, translating complex findings into simple, actionable insights for both technical and non-technical audiences.
• Metric Ownership: Help define and track key business metrics, enabling data-driven strategy across teams.

This role helps scale autonomous last-mile delivery robots that take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses, creating more efficient and accessible urban logistics.

• BA/BS in a quantitative field preferred.
• 6+ years of experience in an analytics role (startup or high-growth environment strongly preferred).
• Proficiency in SQL (4+ years) and comfort with scripting in Python or R.
• Strong data visualization skills using BI tools (we use ThoughtSpot and Looker Studio).
• Experience with A/B testing, experimental design, and inferential statistics.
• Strong stakeholder management and communication skills.
• Comfort leveraging AI/GenAI tools to enhance analytics workflows.
• Knowledge of geospatial analysis techniques is a plus.

No compensation, perks, or culture highlights mentioned in the job description.

Serve Robotics is reimagining how things move in cities by developing personable sidewalk robots for autonomous last-mile delivery, leveraging robotics, machine learning, and computer vision to solve real-world problems with a focus on end-to-end user experience.