Service Engineer

• Build trust with customers by delivering clear, empathetic communication over phone and email
• Monitor solar systems, triaging alerts, diagnosing complex performance issues, and recommending creative, effective solutions
• Lead efforts to refine and implement scalable Standard Operating Procedures to improve efficiency and scalability
• Provide mentorship and guidance to teammates to elevate the team's technical and service capabilities

This role contributes to building a more sustainable future for the planet by ensuring optimal performance of distributed solar and energy storage systems, helping accelerate the transition to renewable energy.

• Bachelor's degree in Engineering (Electrical, Mechanical, or related discipline preferred)
• 3+ years of experience in solar or renewable energy in system design or post-installation O&M
• Foundational engineering knowledge of residential solar and battery systems, including their design and operation
• Professional working proficiency in English and proficiency with G Suite or Microsoft Office

• Competitive salary, performance bonuses, and equity stakes
• Opportunities to work remotely with 20 days of paid time off annually (accrued) and 10 days of sick leave annually (accrued)
• Collaborative environment with mentorship and opportunities for career advancement
• Inclusive community with global affinity groups and commitment to diversity, equity, and inclusion

Omnidian is a tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries, building a more sustainable future through innovative technology and passionate teams.