Senior Manager of District Success

District Success & Engagement:

• Lead district discovery for readiness and fit and serve as the main point of contact for districts engaging with Checkology through Clever, with a focus on converting districts connected on Clever to active Checkology users.
• Onboard districts in Clever and ensure smooth implementation of our tools and resources.
• Provide ongoing training, guidance, and support to district contacts, school leaders, and educators.
• Monitor district usage, identify patterns and needs, and proactively recommend solutions or interventions.

Technical Integration & LMS Support (Clever):

• Serve as an internal expert on Clever workflows, permissions, sync processes, and data health.
• Support districts in aligning their SIS, LMS, and identity systems with Checkology.
• Diagnose and resolve technical issues in partnership with engineering and product teams.
• Maintain clear documentation for internal and external stakeholders.

Data & Reporting:

• Track key metrics for district health and usage; provide regular reports to key stakeholders.
• Use data to identify opportunities to increase district engagement and Checkology usage.
• Capture partner feedback and translate insights into product and process improvements.

Cross-Team Collaboration:

• Work closely with internal teams on district requirements.
• Coordinate with Product and Engineering to escalate bugs and contribute to roadmap discussions.
• Support Communications and Content Design teams in developing partner-facing materials, guides, and webinars.

This position will directly impact many thousands of educators and hundreds of thousands of students in schools across the country and plays a pivotal role in shaping and achieving our organizational strategy.

• Passion for news literacy education, equity, accessibility and supporting educators and students.
• 5+ years of experience in EdTech, customer success or technical implementation.
• Hands-on experience with Clever, ClassLink, or other LMS/SIS integrators.
• Strong technical aptitude with the ability to diagnose and explain basic technical issues.
• Experience working with public school districts, particularly district-level administrators or IT teams.
• Working knowledge of district requirements and ability to navigate requirements to find solutions for implementation.
• Excellent communication and project management skills; PMP certification preferred but not required.
• Comfort with data analysis, dashboards and usage reporting tools.
• Ability to manage multiple projects, deadlines and relationships with speed and efficiency.

No specific benefits, compensation, or salary information mentioned in the job posting.

The News Literacy Project, founded in 2008, is a nonpartisan, nonprofit organization building a national movement to ensure that all students are guaranteed to be skilled in news literacy before high school graduation, giving them the knowledge and ability to participate in civic society as well-informed, critical thinkers. NLP is the country’s leading provider of news literacy education and works with districts and educators in all 50 states, primarily through our signature e-learning platform, Checkology®, and weekly educator newsletter, The Sift®.