Senior Customer Success Manager

• Serve as a trusted compliance advisor to customers, helping them navigate Prevailing Wage and Apprenticeship (PWA) requirements.
• Manage data collection efforts across clients and projects, ensuring accurate and consistent information is captured, organized, and maintained.
• Strategize and implement customer onboarding programs and ongoing customer check-ins to ensure successful use of the Reunion PWA platform.
• Guide customers on how to meet the documentation and reporting standards required to ensure PWA compliance.

Join us in the fight against climate change by helping renewable energy developers build faster and accelerate the energy transition through clean energy tax credit compliance.

• 3 to 5+ years of experience in a compliance, customer-facing, or project management role in B2B software, clean energy, finance, accounting, construction, or a related field.
• Strong communication and presentation skills — comfortable explaining complex topics in clear, practical terms.
• Experience with data collection, formatting, troubleshooting, and ingestion into a larger system/platform.
• Detail-oriented mindset with a passion for helping customers succeed.

• Competitive compensation, equity, and benefits, including medical, dental, and vision insurance
• Travel to company off-sites 2-3x per year to meet teammates in-person
• Flexible PTO plan
• Work directly with experienced founders and a top-tier team

Reunion is the leading platform for clean energy tax credits and compliance, working with major corporations to invest over $7 billion in clean energy projects since 2024. They help renewable energy developers comply with requirements to unlock the full value of clean energy tax credits.