Senior Account Manager

• Develop an upsell/retention strategy for midsize to large complex customer transit agencies
• Own the upsell pipeline from marketing qualified lead to close and build your own strategy to drive pipeline development throughout your book of business
• Develop and maintain account plans for key accounts and work with marketing to develop customer-focused collateral and execute campaigns
• Achieve/exceed quota expectations and develop business proposals and deliver Executive Business presentations to agency leadership and executives that prove ROI

This role helps cities move more efficiently by improving transit service reliability, increasing ridership, and making transit operations more efficient through better data and technology, contributing to sustainability and mission-oriented projects with significant real-world impact.

• 2-5 years of quota-carrying SaaS experience in the public sector with a track record of meeting and exceeding quota and pipeline expectations
• A strong ability to listen to various stakeholders and synthesize relevant information with persistence and the ability to find creative ways to communicate value to customers
• Strong intuition and ability to thrive with minimal direction: you can ideate and execute a plan effectively, think strategically, and balance multiple competing priorities
• Exceptional organizational skills, with the ability to multitask a high volume of opportunities at all times and excellent communication and a proven ability to work cross-functionally

• Competitive salary with equity compensation for every employee
• Medical, Dental and Vision insurance
• Retirement with Employer Match and Flexible Spending Account (FSA)
• Home office setup reimbursement and monthly cell/internet reimbursement
• Monthly "Be Well" stipend and flexible PTO with a recommended minimum
• Flexible work environment and 16 paid holidays, including holidays in months without US national holidays
• 8 fully paid weeks of leave for child birth/adoption

Swiftly is on a mission to help cities move more efficiently as the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance, serving over 180 transit agencies in 12 countries.