Salesforce Regional Lead

Core responsibilities:

• Serves as an escalation point for advanced operational support and troubleshooting for the application and infrastructure environment through system upgrades and performance management
• Facilitates proactive system maintenance including security reviews, release updates, health checks, and other enhancement activities
• Leading project workstreams across end-to-end application/platform enhancements and modernization
• Cross team collaboration with business and information technology stakeholders, driving solutions design and development

This role ensures mission critical applications/platforms are optimized and operate effectively, delivering innovative solutions and trusted support within the access industry to enhance safety and efficiency globally.

Required qualifications:

• Five (5) or more years of experience in the field or in a related area
• Application/platform knowledge, server, OS commands, scripting, SQL, database, monitoring, performance analysis, data feeds, deployments, automation, security, vendor management
• Written and verbal communication, customer service, adaptability, resiliency, influence, critical thinking skills
• Salesforce Certified Business Analyst, Salesforce Certified Administrator, and Salesforce Marketing Cloud Certification(s) preferred

No specific benefits, compensation, or salary information provided in the job posting.

JLG, an Oshkosh company, began in 1969 to resolve safety concerns in the construction industry and is committed to delivering innovative solutions in the access market, providing quality equipment, training, and support globally.