Public Cloud Engineer - CloudOps (Network Focus)

• Cloud Infrastructure Support: Manage, monitor, and optimize Protera's customer environments across AWS, Azure, GCP, and VMware, ensuring stability and performance.
• Network Operations & Support: Design, configure, and maintain virtual networks, VPNs, routing tables, firewalls, load balancers, and interconnects between cloud and on-prem environments. Provide operational support for network connectivity issues, latency troubleshooting, and bandwidth optimization.
• Incident Response & Troubleshooting: Respond to escalations, diagnose performance or availability issues, and implement permanent fixes (RCA-driven). Collaborate with vendors and internal teams to resolve incidents efficiently.
• Monitoring & Uptime: Use tools like LogicMonitor, Elastic Search, and native cloud monitoring to maintain proactive visibility across environments. Drive automation and alert tuning for improved service reliability.

This role enables enterprises to modernize, migrate, and manage their applications across public and hybrid cloud environments, delivering scalable, secure, and automated infrastructure solutions that support continuous innovation.

• 3–5 years of experience supporting cloud or hybrid infrastructure in production environments.
• Solid experience with network fundamentals — TCP/IP, routing, switching, subnetting, VLANs, VPNs, and load balancing.
• Familiarity with VMware, AWS VPC, Azure Virtual Network, or GCP Cloud Networking.
• Strong background in Windows and Linux system administration.

• Work in a global cloud operations team supporting enterprise customers.
• Exposure to cutting-edge multi-cloud technologies and complex architectures.
• Opportunity to grow your skills across networking, automation, and cloud engineering disciplines.
• Inclusive, collaborative, and innovative work culture that values technical excellence and personal growth.

Protera is a leader in digital transformation and cloud services, helping enterprises modernize, migrate, and manage their applications across public and hybrid cloud environments. We deliver scalable, secure, and automated infrastructure solutions that enable continuous innovation.