Intake Coordinator, Legal Referral and Information Service (Remote)

• Respond to communications from the general public, usually via email or phone calls
• Triage legal issues and direct clients to participating lawyers and other legal resources
• Provide basic legal information to the public
• Use entry and retrieval database programs to make attorney referrals
• Handle other duties, including research, public relations, marketing and public outreach, as assigned

This role helps connect members of the AAPI community and general public with competent legal representation and resources, advancing social justice through improved access to legal services.

• Fluent communication in written and spoken English and Chinese (Mandarin or Cantonese), with strong preference for both Mandarin and Cantonese
• Excellent customer service, phone manner and written/verbal communication skills
• Intermediate computer skills with experience in database programs and Microsoft Office Suite or Google Apps preferred
• Four-year degree requirement is flexible; will consider current undergraduates interested in law or paralegal studies
• Experience with the justice system and social service networks serving New York preferred
• Prior experience managing difficult individuals is a plus
• Paralegal training preferred

Salary range: $17-$20 per hour. AABANY is a proud equal opportunity employer committed to equal employment opportunity without discrimination or harassment.

The Asian American Bar Association of New York (AABANY) promotes diversity in the legal profession and fosters meaningful participation of Asian American Pacific Islanders through professional development, legal scholarship, advocacy, and community engagement.