Customer Service Export Specialist

• Use Hitachi tools and processes for product configuration, order entry, and invoicing.
• Track orders and ensure timely delivery to customers.
• Coordinate export arrangements with Hitachi Logistics.
• Invoice customers in accordance with INCO terms.
• Manage contracts from order entry through delivery and payment.
• Expedite documentation such as import/export licenses and letters of credit.
• Prepare shipping documents including invoices, packing lists, and certificates of origin.
• Build strong relationships with internal and external stakeholders.

Your expertise in trade compliance, documentation, and customer service will help us maintain excellence and strengthen relationships across borders, making a positive impact worldwide.

• Bachelor's degree
• Knowledge of INCO terms and international trade compliance.
• Experience in B2B customer support, preferably with international clients.
• Proficiency in Microsoft Office; SAP experience is a plus.
• Strong negotiation and persuasion skills.
• Ability to manage stress and maintain professionalism.

• Global career growth opportunities and professional development programs.
• Join a diverse, inclusive team committed to making a positive impact worldwide.
• Foster innovation and continuous improvement.

Hitachi Energy is a global company focused on energy solutions, fostering innovation and continuous improvement while making a positive impact worldwide.