Customer Service and Rebate Processing Specialist

• Receive data and sourcing documents, compile, sort, interpret and verify data to be entered
• Provide customer service activities such as responding to emails and phone calls
• Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents
• Communicate effectively as part of team approach with other departments in servicing customers

This role supports clean energy solutions that guide utilities through complex challenges like load flexibility, electrification, and carbon reduction, contributing to environmental impact through energy transformation.

• High school diploma or equivalency
• 6-12 months of related work experience in a call center environment
• Fluent in English
• Interest in sustainability and passionate about making a meaningful impact on the environment

Resource Innovations offers competitive salaries based on skills and experience. The compensation range is $17-$21/hour plus discretionary annual bonus. Benefits include three weeks of paid vacation, paid holidays, 401(k) with employer matching, health/dental/vision insurance, and other supplemental benefits.

Resource Innovations is a women-led energy transformation firm focused on impact, building on expertise in energy efficiency and expanding clean energy solutions to guide utilities through challenges like load flexibility, electrification, and carbon reduction.