Customer Care Advisor

• Representing GoodLeap as a subject matter expert during customer calls
• Provide exceptional customer service and support using strong verbal and written communication skills
• Offer additional GoodLeap products to customers that may benefit from other services
• Update GoodLeap systems to ensure each customer interaction is well documented

This role supports GoodLeap's mission of making sustainable solutions more affordable and accessible, contributing to environmental benefits through increased adoption of solar panels, energy-efficient products, and other sustainable technologies.

• 3+ years of customer service and/or sales experience
• Previous solar customer service or sales experience highly desired
• Excellent interpersonal, verbal, and written communication skills
• Demonstrates ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled

Compensation: $22/hour. The organization mentions a collaborative work culture and values a rewarding career.

GoodLeap is a technology company delivering financing and software products for sustainable solutions like solar panels, batteries, and energy-efficient home products. They also support the nonprofit GivePower, which builds water and clean electricity systems in developing regions.