Collections Specialist

Core responsibilities:

• Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
• Identify accounts with overdue payments and find solutions to help bring their loan to a current status
• Maintain daily, weekly and monthly collection and metric goals
• Outbound/Inbound calls with clients to resolve debts owed

This role supports GoodLeap's mission of making sustainable home solutions more affordable and accessible, while also contributing to their nonprofit GivePower's work providing life-saving water and clean electricity systems to communities in need.

Required skills and experience:

• 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
• Excellent verbal and written communication skills
• Prior telemarketing experience with financial products preferred
• Proficiency with Microsoft Office applications
• Self-motivated and extremely goal-oriented
• Team Player
• Professional demeanor

Compensation: $18.00/hour + bonus. The organization emphasizes a collaborative work culture and rewarding career opportunities.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions like solar panels, batteries, and energy-efficient home improvements. They also support their nonprofit GivePower, which builds and deploys life-saving water and clean electricity systems globally.