Cloud Engineer (L2)

Cloud Infrastructure Design & Management

• Deploy, configure, and manage infrastructure on AWS, including EC2, VPC, IAM, S3, RDS, and CloudWatch.
• Manage VMware virtualized environments (vCenter, ESXi, vMotion, vSAN) ensuring optimal performance and resource utilization.
• Support hybrid environments by integrating on-premises VMware workloads with AWS.
• Implement Infrastructure-as-Code (IaC) for repeatable and consistent environment provisioning using Terraform (preferred).

System Administration & Monitoring

• Administer and troubleshoot Linux and Windows servers in virtualized and cloud environments.
• Configure and optimize monitoring solutions (CloudWatch, Grafana, Prometheus, etc.) to track health and performance.
• Ensure robust backup, patching, and disaster recovery mechanisms across infrastructure components.

Security & Compliance

• Implement IAM, role-based access control (RBAC), and encryption policies in AWS and VMware.
• Maintain compliance with organizational security and governance frameworks.
• Conduct regular system audits and remediation to ensure best practice configurations.

Incident & Problem Management

• Act as a technical escalation point for complex infrastructure incidents.
• Perform root cause analysis and implement preventive measures through automation or configuration improvements.
• Document incident responses and infrastructure changes with precision and clarity.

Collaboration & Client Support

• Work with client teams to assess infrastructure needs and propose optimized cloud solutions.
• Participate in capacity planning, cost management, and cloud governance initiatives.
• Document infrastructure, architecture, processes, and operational procedures.

Make a real impact in a company where ideas are welcome by empowering SAP-centric organizations with the best tools and tech to drive growth.

Technical Expertise:

• 5+ years of hands-on experience in cloud engineering, virtualization, or infrastructure operations within an MSP or enterprise environment.
• Strong knowledge of AWS services (EC2, S3, IAM, RDS, CloudFormation, CloudWatch).
• Solid experience with VMware vSphere, vCenter, ESXi, and vMotion.
• Experience with infrastructure monitoring, patching, and backup automation tools.
• Knowledge of networking fundamentals (DNS, VPN, Load Balancing, Firewalls).

Desired Candidate Profile:

• Experience in supporting hybrid environments spanning AWS and VMware.
• Strong analytical and problem-solving skills for infrastructure troubleshooting.
• Excellent written and verbal communication skills.
• Ability to work in 24/7 managed services environment with high attention to detail.
• Passion for automation, cloud innovation, and continuous improvement.

• Work from Home set-up
• Comprehensive medical benefits
• Gratuity, PF, EPS and Bonus, NPS
• Shift Allowances
• On-call Allowance
• Health and wellness Allowances
• Learning and Development Allowances
• No question asked certification policy
• Certification Bounty Bonus

Protera Technologies reimagines how SAP-centric organizations work in the cloud, bringing SAP and related applications to Microsoft Azure and AWS to make IT smoother, faster, and more fun for clients.