Client Delivery Lead
Via
Location
Somerville, Massachusetts (or Greater Boston Area)
Type
Full-time
Posted
May 30, 2024
Mission
What you will drive
- Collaborate on pre-sales engagements including scoping customer needs, presenting software demos, defining project design, and preparing proposals
- Lead day-to-day customer engagement operations as the primary point of contact to identify and articulate customer needs and pain points
- Support multiple customer implementations by defining product strategy, memorializing meeting outcomes, guiding technical teams, and managing customer expectations
- Contribute to continuous improvement of customer processes and assist in strategizing product expansion opportunities
Impact
The difference you'll make
VIA's mission is to make communities cleaner, safer, and more equitable through data verification and analysis, and this role enables real-time data verification, replicable integration, and privacy-preserving analysis of energy and environmental data for clients like the U.S. Department of Defense and global energy companies.
Profile
What makes you a great fit
- Ideally a degree in engineering (software, mechanical, electrical, or other)
- 3-5 years in a customer-facing role in technology consulting or related fields with experience working with senior stakeholders across technical and commercial functions
- Ability to travel up to 25% to customer meetings and work across different time zones for international customers
- Eligibility to obtain a U.S. Security Clearance (Secret Level)
Benefits
What's in it for you
VIA offers a culture of continuous learning, celebrating collective diversity, and developing innovative solutions. Specific perks and benefits are detailed at https://www.solvewithvia.com/careers/#perks. No salary information is provided in the posting.
About
Inside Via
VIA's mission is to make communities cleaner, safer, and more equitable by providing real-time data verification, replicable integration, and privacy-preserving analysis of energy and environmental data through its Web3 platform for clients including the U.S. Department of Defense and global energy companies.