Bilingual Collections Specialist

• Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
• Identify accounts with overdue payments and find solutions to help bring their loan to a current status
• Maintain daily, weekly and monthly collection and metric goals
• Outbound/Inbound calls with clients to resolve debts owed

This role supports GoodLeap's mission of making sustainable home solutions more affordable and accessible, while also contributing to their nonprofit GivePower's work providing life-saving water and clean electricity systems to communities in need.

• 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
• Excellent verbal and written communication skills
• Prior telemarketing experience with financial products preferred
• Proficiency with Microsoft Office applications
• Self-motivated and extremely goal-oriented
• Team Player
• Professional demeanor
• Bilingual English/Spanish required

Compensation: $18.00/hour + bonus. The company offers a collaborative work culture and values rewarding careers.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable home solutions like solar panels, batteries, and energy-efficient upgrades. They also support the nonprofit GivePower, which builds water and clean electricity systems for communities in Africa, Asia, and South America.