Assistant Collections Manager

• Monitor, train and develop collectors to maximize results while ensuring all policies and procedures are followed.
• Hold collectors accountable to performance expectations, productivity, attendance policy, and quality scores.
• Motivates collectors to achieve success and creates a team atmosphere.
• Audits collection activities to ensure maximum results and partners with leadership to recommend changes to enhance the strategies to help lower delinquency.

This role supports GoodLeap's mission of making sustainable home solutions more affordable and accessible, indirectly contributing to environmental benefits through financing for solar panels, energy-efficient systems, and other sustainable products.

• Minimum 5 years of experience in collections, financial services or relevant field.
• Minimum 3 years of experience in a consumer collection management role.
• Advanced proficiency with computer functions with MS office suite strongly preferred.
• Ability to lead or manage high performing front line representatives.
• Exceptional communication skills including verbal, written, one-on-one and team.
• Knowledge of collection industry regulations.

Compensation: $60,000 - $75,000 annually. The organization emphasizes a collaborative work culture and values a rewarding career.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. The platform has led to more than $27 billion in financing for sustainable solutions since 2018.